ClosedLoop turns customer signals into actionable product insights

AI powered Slack, Discord, Telegram, Twitter (X), Zendesk, Intercom, Gong, or Google Drive product insight extraction into Jira, Linear, Productboard — automatically, and in the tools your team already uses.

Join 300+ product teams getting early access to ClosedLoop

The feedback chaos every product team knows

Customer insights are everywhere, but turning them into product decisions shouldn't require detective work

Hours lost in feedback archaeology

Product teams waste countless hours digging through Slack threads, customer calls, and support tickets to understand what users actually want.

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Critical insights slip through cracks

Feedback gets lost, duplicated, or never makes it from discovery to your prioritization workflows. The signal-to-noise ratio is impossibly low.

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Context gets lost in translation

By the time feedback reaches your product tools, the nuance and urgency are gone. You're left with generic tickets that miss the point.

Like Zapier for product feedback, but smarter

Connect your feedback sources, let AI extract the insights, route them to your product tools

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Connect everything

Link Slack, Discord, Telegram, Twitter (X), Zendesk, Intercom, Gong, or Google Drive. One integration hub for all customer signals.

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AI extracts insights

Our purpose-built AI understands product context, extracts themes, and identifies actionable feedback patterns.

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Route to your tools

Intelligent routing to Productboard, Linear, Jira — wherever your team prioritizes and builds features.

Built for real product workflows

Stop manually connecting the dots between customer feedback and product decisions

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Devs talk to users on Slack—but product signals get lost

Don’t let dev-user Slack chats bury your next big insight. We turn messy threads into roadmap-ready feedback—automatically.

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Insights from customer calls

Surface trending themes from customer calls without reading transcripts. Automatically identify feature requests buried in sales and customer success conversations.

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Support team tagging issues

Support isn’t trained to spot product signals—and that’s okay. We analyze every conversation and automatically surface what matters to product.

Ready to close the loop on product feedback?

Join 300+ product teams getting early access to ClosedLoop